Social Justice Series: Session 5

Caroline Franz has been in the design, strategy, and innovation field for over fifteen years. At Kaiser Permanente, she has led design research and strategic visioning for projects looking at care in the home, preventing adverse childhood experiences, covid-19 response, and digital equity. Ms. Franz’s career began in architecture focusing on workplace and healthcare projects. She has been an innovation strategist for clients like the University of Michigan, AdvocateAurora Health, Health Quality Partners, Rush University Medical Center, Regional Health Partners of South Dakota, and communities in Denver, CO, and Edmonton and Calgary in Canada. Ms. Franz has facilitated workshops and presented work at the Cleveland Clinic Patient Experience Summit, the European Healthcare Design Conference, the US Health Care Design Conference, and the American Public Health Associate Conference.