Tip of the Week: Managers Have the Power, Responsibility to Mitigate Workers’ Emotional Exhaustion

Pharmacy Times
Ashley Woodyard, PharmD Candidate; Shane Desselle, RPh, PhD, FAPhA
November 17, 2021

Burnout is receiving greater attention in the pharmacy field and throughout the health care community. Practitioner burnout can impact not only their own wellbeing but also has ramifications for patient care. A recent management tip discussed the use of a professional sabbatical to provide pharmacists with time to rest and recharge. However, sabbatical leave may not be an option for many managers, and more conventional and typically accessible methods are needed.

Those experiencing burnout are dealing with a more complex issue than simply being overworked. Burnout actually consists of 3 components: emotional exhaustion, depersonalization, and a low sense of personal accomplishment. It is important for managers to assess their working conditions and the culture of the workplace to determine which types of burnout staff may be experiencing.

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