Tip of the Week: Proper, Comprehensive Training is Essential to Enhance Implementation of New Services

June 29, 2022

Because community pharmacies might seem somewhat homogenous to patients, providing excellent service could be a factor that differentiates a particular pharmacy, or makes it stand apart from others. However, implementation of a new service can be challenging for both pharmacists and technicians, since providing a new service can impact the pharmacy’s workflow. Successful implementation of a new intervention or service requires high levels of engagement among pharmacy staff, including technicians.