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Tip of the Week: Making the Most of Tech-Check-Tech

Pharmacy Times
By Sina Hosseini, PharmD Candidate; Shane Desselle, RPh, PhD, FAPhA
August 18, 2021

As the scope and duties of pharmacists evolve, so too must their reliance on dedicated support personnel, such as pharmacy technicians. Lack of time is often among the most common barriers to pharmacists’ engagement in patient-directed services such as medication therapy management (MTM).1

It has been shown that new roles and responsibilities can be passed to pharmacy technicians in order to free up pharmacists’ time, which enables them to be more engaged with their patients and provide more direct patient care. A recent study revealed that the pharmacies most likely to deviate from the norm in terms of positive services output are those with positive organizational cultures and those that effectively leverage the talents of their technicians.2

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